Terms & Conditions

1. Acceptance of Terms: By placing an order with Fantastic Gradens Hawaii, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

2. Product Information: We strive to provide accurate and detailed information about our plants. However, variations in size, color, and appearance may occur due to natural factors. We recommend reviewing product details before making a purchase.

3. Ordering and Payment: Requests for plants are forwarded via the website.  Confirmation and invoices are sent via email.  I accept bank transfers at no charge, paypal and credit card payments have a 3% service fee.  Payments may be made via the link on your QuickBooks invoice.  PayPal payments may be made to my PayPal account davidfell60@gmail.com.

4. Shipping and Delivery: Shipping to all 50 states is via Federal Express Priority Overnight.  Local pickup is available by appointment.  Shipments to Puerto Rico and foreign countries are sometimes possible by arrangement. Shipping costs and delivery times are provided during the checkout process. Delays due to unforeseen circumstances are beyond our control, and we will not be held responsible for such delays.

5. Plant Guarantee: We guarantee  our plants are healthy at the time of shipment. If you receive a plant in unsatisfactory condition, please contact us within a day for assistance.  We can not be responsible for problems incurred during shipping.  We do our best to provide you with healthy growing plants.

6. Returns and Refunds: Returns are not accepted.  Depending on the cause, replacements or refunds may be given if appropriate in our opinion.

7. Privacy Policy: We respect your privacy and handle personal information in accordance with our Privacy Policy, which can be found on our website.

8. Intellectual Property: All content on our website, including images and text, is the intellectual property of Fantastic Gardens Hawaii and may not be used without permission.

9. Limitation of Liability: Fantastic Gardens Hawaii will not be liable for any indirect, consequential, or incidental damages arising out of the use or inability to use our products.

10. Changes to Terms: Fantastic Gardens Hawaii reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer service team for clarification. fantasticgardenshawaii@gmail.com .